Information Technology Organization Effectiveness - Enterprise Architecture and Planning

The OIG performed this audit to determine Enterprise Architecture and Planning's (EAP) current effectiveness and actions completed in the implementation of management action plans in response to a previous audit, and TVA IT's 1,000 Days to Success initiative (IT1K). The TVA OIG also assessed the design of the management action plans and IT1K program as well as identified gaps related to any outcomes not met.We found while EAP's operational maturity has improved, actual IT project delivery has been inconsistent. A review of a judgmentally selected sample of recently completed and ongoing projects identified various possible causes for this inconsistency, including:IT resource engagement, including level of involvement and resource availability.Level of IT senior leadership team's project engagement.Project Manager (PM) effectiveness, including the level of authority to acquire resources and the impact of PM turnover on projects.Inconsistent business engagement in IT projects.Inconsistent project processes, including the identification, documentation, testing, and tracking of business and functional requirements. Summary Only