Although ICE had controls in place that required Capgemini Government Solutions, LLC to provide qualified labor, ICE did not properly construct or monitor the contract. This occurred because ICE awarded a firm-fixed-price contract but required a labor-hour performance measurement to monitor and track work hours, which was not appropriate for this type of contract. The contractor also did not provide the number of staff ICE required for specific labor categories. As a result, ICE cannot ensure it received all services, and it overpaid $769,869 in labor costs. Finally, ICE did not ensure the contractor met statement of work requirements for staff skill sets, education, and work experience, nor did it ensure all contractor staff worked at the designated place of performance
Open Recommendations
| Recommendation Number | Significant Recommendation | Recommended Questioned Costs | Recommended Funds for Better Use | Additional Details | |
|---|---|---|---|---|---|
| 1 | No | $0 | $0 | ||
| We recommend the ICE Head of Contracting Activityoversee the development and/or implementation of internal controls to ensureICE procurement and program personnel properly construct and monitor theterms of the contract. Specifically, the requirements in the statement of workshould align with the type of contract awarded. | |||||
| 2 | No | $0 | $0 | ||
| We recommend the ICE Head of Contracting Activitydirect contracting officer representatives perform oversight of the CapgeminiGovernment Solutions, LLC contract, to include its subcontractor, and ensurecompliance with statement of work contract terms. | |||||
| 3 | No | $0 | $0 | ||
| We recommend the ICE Head of Contracting Activity:direct procurement and program staff to review the qualifications for skillsets, education, and work experience of all Capgemini Government Solutions, LLC employees currently working on the contract and removeunqualified staff; andx ensure the contracting officer representative reviews all invoices paid toCapgemini Government Solutions, LLC between August 2018 andDecember 2019. The review should highlight any cost for labor notprovided and determine any amounts to recover. | |||||
