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Report File
Date Issued
Submitting OIG
Department of the Treasury OIG
Other Participating OIGs
Department of the Treasury OIG
Agencies Reviewed/Investigated
Department of the Treasury
Components
Fiscal Service
Report Number
OIG-24-032
Report Type
Audit
Agency Wide
Yes
Number of Recommendations
1
Questioned Costs
$0
Funds for Better Use
$0

Open Recommendations

This report has 1 open recommendations.
Recommendation Number Significant Recommendation Recommended Questioned Costs Recommended Funds for Better Use Additional Details
1-1 Yes $0 $0

As expeditiously as possible, the Commissioner of the Fiscal Service should ensure that the financial agency agreement (FAA) for Direct Express Program cardholder services includes adequate provisions to help ensure that open SR notices are reviewed timely and that investigations are concluded within 10 business days per Regulation E or that the cardholder receives provisional credit no later than the 10th business day; and as recommended in our July 2019 report, Fiscal Service should use banking regulator reports to monitor compliance with the FAA and service level requirements.

Department of the Treasury OIG

United States