We recommended the Executive in Charge for the Office of Information and Technology, in conjunction with the Under Secretary for Benefits, develop sufficient Veterans Benefits Management System performance metrics to demonstrate the system is improving VA¿s ability to efficiently process claims as compared to legacy practices.
Questioned Costs
$0
Funds for Better Use
$0
Recommendation Status
Closed
Source UUID
13-00690-455-8
Recommendation Number
8
Significant Recommendation
Yes