Objective: To determine whether the Social Security Administration’s (SSA) corrective actions in response to our prior audits effectively improved its processing of special payment amount (SPA) overpayments on the Master Beneficiary Record (MBR).
Open Recommendations
Recommendation Number | Significant Recommendation | Recommended Questioned Costs | Recommended Funds for Better Use | Additional Details | |
---|---|---|---|---|---|
2 | No | $87,251,186 | $0 | Disagree | |
Modify its system to ensure it alerts Social Security Administration employees to review and resolve SPAs for beneficiaries in suspended or other non-payment status. | |||||
3 | No | $0 | $0 | ||
Improve controls to ensure employees properly resolve SPAs in a timely manner, such as establishing more timely periodic or follow-up alerts. |