Efficiency of Operations at the West Valley Processing and Distribution Center, Phoenix, AZ

Title Full

Date Issued

Tuesday, April 1, 2025

Submitting OIG

U.S. Postal Service OIG

Agencies Reviewed/Investigated

U.S. Postal Service

Report Number

25-044-R25

Report Description

This report presents the results of our audit of the West Valley Processing and Distribution Center.

Report Type

Audit

Location

AZ
United States

Questioned Costs

Funds for Better Use

Report updated under NDAA 5274

Open Recommendations

This report has 5 open recommendations.

Recommendation Number	Significant Recommendation	Recommended Questioned Costs	Recommended Funds for Better Use
1	Yes	$0	$0
Train mail clerks and supervisors on proper placarding in processing operations and verify these procedures are followed at the West Valley Processing and Distribution Center.
2	Yes	$0	$0
Evaluate and adjust transportation schedules to reduce late and canceled trips at the West Valley Processing and Distribution Center once network changes have been implemented.
3	Yes	$0	$0
Provide training to employees on proper scanning procedures and verify supervisors are monitoring scanning to improve compliance with load and unload scan goals at the West Valley Processing and Distribution Center.
4	Yes	$0	$0
Maintain a log of broken and out-for-repair scanners to assess whether scanners need to be replaced at the West Valley Processing and Distribution Center.
5	Yes	$0	$0
Adjust preventive maintenance windows and verify preventive maintenance is completed at the West Valley Processing and Distribution Center.