This report presents the results of our self-initiated audit of the efficiency of operations at the Memphis Processing and Distribution Center (P&DC) and Mail Processing Annex (MPA) in Memphis, TN (Project Number 23-099). We judgmentally selected the Memphis P&DC and MPA based on a review of first and last mile failures; work hours; mail volume and productivity; overall scanning performance; and late, canceled, and extra trips. The Memphis P&DC and MPA are in the Southeast Processing Division. The P&DC processes letters and flats. The MPA processes parcels. The Memphis P&DC and MPA services multiple 3-digit ZIP Codes in urban and rural communities.
Report File
Date Issued
Submitting OIG
U.S. Postal Service OIG
Other Participating OIGs
U.S. Postal Service OIG
Agencies Reviewed/Investigated
U.S. Postal Service
Report Number
23-099-R23
Report Description
Report Type
Audit
Agency Wide
Yes
Number of Recommendations
8
Questioned Costs
$0
Funds for Better Use
$0