Our objective was to evaluate the efficiency of operations at the Memphis P&DC and MPA. To accomplish our objective, we focused on four audit areas: mail clearance times; delayed mail; late, canceled, and extra outbound trips; and load scans. Specifically, we analyzed Enterprise Data Warehouse data for workhours, overtime, and penalty overtime from April 2022 to March 2023. We reviewed Surface Visibility Web data for late, canceled, and extra trips, as well as load scans between April 2022 and March 2023. Further, we identified mail clearance times in Web End of Run data for the Memphis P&DC and MPA and compared them with operations shown in the Run Plan Generator report. During our site visit the week of May 1, 2023, we interviewed P&DC and MPA management and observed mail processing and dock operations.
Report File
Date Issued
Submitting OIG
U.S. Postal Service OIG
Other Participating OIGs
U.S. Postal Service OIG
Agencies Reviewed/Investigated
U.S. Postal Service
Report Number
23-099-R23
Report Description
Report Type
Audit
Agency Wide
Yes
Number of Recommendations
8
Questioned Costs
$0
Funds for Better Use
$0
