Distributor Review of Pulaski Electric System

The OIG reviewed the Pulaski Electric System, a distributor for TVA power based in Pulaski, Tennessee. Pulaski also provides billing services for other city utilities and operates a broadband department that offers cable and Internet services. The OIG's review identified (1) customer classification issues that could impact the proper reporting of electric sales and/or nondiscrimination in providing power to members of the same rate class, (2) an overpayment to TVA as a result of an error in a spreadsheet formula used to calculate demand for one GSA classification reported on the Schedule 1, and (3) contract compliance issues regarding allocation of costs between service departments, customer applications for credits, calculation of credits, and maintenance of customer credit documentation. The OIG also identified certain opportunities to enhance TVA oversight of distributors reported in previous distributor audits.TVA and Pulaski agreed with OIG recommendations and have taken or are taking actions to correct the identified issues.