Delivery Scanning Issues – Gardena Post Office, Gardena, CA

This report presents the results of our self-initiated audit of package delivery scanning issues at Gardena Post Office, Gardena, CA. The Gardena Post Office is in the Los Angeles District of the Pacific Area. This audit was designed to provide U.S. Postal Service management with timely information on potential delivery scanning risks at the Gardena Post Office. The Gardena Post Office has 56 city delivery routes and one combination route delivered by 91 city carriers. We used geolocation data to identify units with stop-the-clock (STC) scans that occurred at the delivery unit property instead of the intended delivery address. The unit had 29,602 STC scans at the delivery unit between April and June 2019. These scans occurred on multiple routes and were intended for multiple delivery addresses throughout the timeframe.