The U.S. Postal Service delivered over 129 billion mailpieces on more than 233,171 routes in fiscal year (FY) 2021. The Postal Service’s goal is for carriers to deliver all mail along their assigned route on the scheduled delivery day. However, there are situations where mail may not be delivered on a route for a particular day due to the unavailability of carriers, severe weather, or other reason. Routes are “undelivered” when all customers on a route do not receive daily deliveries and are “partially delivered” when only some customers do not receive daily deliveries.
Report File
Date Issued
Submitting OIG
U.S. Postal Service OIG
Other Participating OIGs
U.S. Postal Service OIG
Agencies Reviewed/Investigated
U.S. Postal Service
Report Number
21-262-R23
Report Description
Report Type
Audit
Agency Wide
Yes
Number of Recommendations
2
Questioned Costs
$0
Funds for Better Use
$0
Open Recommendations
This report has 1 open recommendations.
Recommendation Number | Significant Recommendation | Recommended Questioned Costs | Recommended Funds for Better Use | Additional Details | |
---|---|---|---|---|---|
2 | Yes | $0 | $0 | ||
Enhance processes and tools to notify customers of delayed mail and undelivered and partially delivered routes. |