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Report File
Date Issued
Submitting OIG
U.S. Postal Service OIG
Other Participating OIGs
U.S. Postal Service OIG
Agencies Reviewed/Investigated
U.S. Postal Service
Report Number
21-119-R21
Report Description

The U.S. Postal Service considers mail to be delayed when it is not processed in time to meet the established delivery day. Delayed mail can adversely affect Postal Service customers and harm the organization’s brand.The Postal Service launched the Mail Condition Visualization (MCV) system in January 2019. The application’s intent is to provide near real-time visibility of a facility’s on-hand volume, delayed inventory volume, delayed dispatch volume, and oldest mail date by mail category and processing operation. MCV receives data from handheld devices used in mail processing operations, Surface Visibility scans, and mailer documentation. The MCV application calculates delayed mail inventory daily by determining the number of mailpieces that have not received their next expected processing operation scan by 6:59 a.m. for destinating final processing operations and by 6:00 a.m. for all other operations.

Report Type
Audit
Location

Santa Ana, CA
United States

Number of Recommendations
3
Questioned Costs
$0
Funds for Better Use
$0

U.S. Postal Service OIG

United States