Objective: To determine whether the Social Security Administration (SSA) had adequate controls to ensure it took appropriate actions for beneficiaries in a suspended payment status who may have been deceased.
Open Recommendations
Recommendation Number | Significant Recommendation | Recommended Questioned Costs | Recommended Funds for Better Use | Additional Details | |
---|---|---|---|---|---|
2 | No | $0 | $0 | Agree | |
Develop information reports to identify beneficiaries in death suspense for prolonged periods and instruct management to ensure technicians take appropriate actions on the cases. | |||||
3 | Yes | $48,423,411 | $7,983,516 | Agree | |
Verify and post death information, where appropriate, for the remaining beneficiaries in the State Death population. | |||||
4 | Yes | $14,130,460 | $7,993,948 | Agree | |
Instruct technicians to take appropriate actions on the remaining beneficiaries in the Death Suspense population. | |||||
5 | Yes | $149,718,615 | $16,709,589 | Agree | |
Establish systems criteria to identify Old-age, Survivors and Disability Insurance beneficiaries in Address Suspense who are likely deceased, such as identifying beneficiaries suspended for prolonged periods who do not have activity on any Social Security Administration (SSA) records since their suspension. Once established, SSA should update policy to instruct technicians to search for death information. | |||||
6 | No | $0 | $0 | Agree | |
Develop systems controls to alert technicians when SSA receives death information from sources, such as Centers for Medicare and Medicaid Services and the Department of the Treasury (Treasury), for beneficiaries in suspended payment status. | |||||
7 | No | $0 | $0 | Agree | |
Revise policy to instruct technicians to conduct additional searches for death information when developing suspension actions. | |||||
9 | No | $0 | $0 | Agree | |
Clarify policy for establishing dates of death for beneficiaries suspended based on a report from Treasury of a returned payment for death. |