COVID-19: States Struggled to Implement Cares Act Unemployment Insurance Programs

Date Issued

Friday, May 28, 2021

Submitting OIG

Department of Labor OIG

Other Participating OIGs

Department of Labor OIG

Agencies Reviewed/Investigated

Department of Labor

Report Number

19-21-004-03-315

Report Type

Audit

Special Projects

Pandemic

Agency Wide

Yes

Number of Recommendations

Questioned Costs

Funds for Better Use

$33,745,677,576

Additional Details

Open Recommendations

This report has 2 open recommendations.

Recommendation Number	Significant Recommendation	Recommended Questioned Costs	Recommended Funds for Better Use
2	Yes	$0	$33,745,677,576
Continue to work with states to develop, operate, and maintain a modular set of technological capabilities to modernize the delivery of UI benefits that is sufficient to manage and process sudden spikes in claims volume during emergencies or high unemployment.
3	Yes	$0	$0
Assist states with claims, overpayment, and fraud reporting to create clear and accurate information. Then use the overpayment and fraud reporting to prioritize and assist states with fraud detection and recovery.