Create a performance standard that requires that teleservice center managers and other employees who conduct service observations conduct a minimum of three service observations for each qualified 800-number employee per month, as required by SSA policy.
Questioned Costs
$0
Funds for Better Use
$0
Recommendation Status
Open
Source UUID
fc2adfb9-47ed-43e7-a00c-2dc6cab49f32-1
Recommendation Number
1
Additional Information
Disagree
Significant Recommendation
No