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Report File
Date Issued
Submitting OIG
Social Security Administration OIG
Other Participating OIGs
Social Security Administration OIG
Agencies Reviewed/Investigated
Social Security Administration
Report Number
A-07-21-51018
Report Description

Objective: To determine whether the Social Security Administration followed policies and used available tools to prevent, detect, and recover Supplemental Security Income overpayments.

Report Type
Audit
Agency Wide
Yes
Number of Recommendations
9
Questioned Costs
$0
Funds for Better Use
$7,264,709,480

Open Recommendations

This report has 8 open recommendations.
Recommendation Number Significant Recommendation Recommended Questioned Costs Recommended Funds for Better Use Additional Details
1 No $0 $783,358 Agree

Correct the 189 errors, as appropriate.

2 Yes $0 $7,263,926,122 Agree

Ensure a future systems modernization roadmap includes controls to improve payment and redetermination accuracy.

3 No $0 $0 Agree

Require that employees use the Web Supplemental Security Income Overpayment Notices Program, when appropriate.

4 No $0 $0 Agree

Clarify instructions on resolving diaries requiring manual notices to ensure employees send and document accurate overpayment notices.

5 Yes $0 $0 Agree

Include controls in future debt management system modernization efforts to address system limitations causing overpayments to not be recovered via Cross-Program Recovery or transferred to another liable individual for recovery.

7 No $0 $0 Agree

Pending automation improvements, remind employees of circumstances when a manual action is needed to initiate cross-program recovery or transfer a debt to another liable individual for recovery.

8 Yes $0 $0 Agree

Complete efforts to lift the suspension for the External Collection Operation so overpayments that meet the criteria for the Treasury Offset Program may be referred for collection.

9 No $0 $0 Agree

Create a diary or revise policies for existing overpayment diaries, as appropriate, that will alert employees to develop for an estate when a deceased recipient has an overpayment and there are no liable persons to whom it should transfer.

Social Security Administration OIG

United States