U.S. Customs and Border Protection (CBP) did not effectively manage International Mail Facility (IMF) operations. Specifically, CBP did not ensure prompt resolution of serious issues, including critical maintenance and life safety deficiencies, at six IMFs. Additionally, CBP paid for unusable space at two IMFs.
Open Recommendations
Recommendation Number | Significant Recommendation | Recommended Questioned Costs | Recommended Funds for Better Use | Additional Details | |
---|---|---|---|---|---|
1 | No | $0 | $0 | ||
We recommend that CBP’s Office of Facilities and Asset Management: a. evaluate all International Mail Facility space agreements to identify unusable space for future cost savings; and b. revise agreements with unusable space, given the $3.2 million in funds that could have been put to better use identified in this audit. | |||||
2 | No | $0 | $0 | ||
We recommend that CBP’s Office of Facilities and Asset Management evaluate its International Mail Facilities and lease agreements and take actions to ensure safety and the ability to meet screening requirements. | |||||
3 | No | $0 | $0 | ||
We recommend that CBP’s Office of Facilities and Asset Management develop and implement a process for escalating and effectively resolving local and regional facility issues. |