This report presents a summary of the results of our self-initiated audits assessing the efficiency of selected processes at three selected retail units in the Massachusetts-Rhode Island (MA-RI) District (Project Number 22-188). These retail units include Fort Point Station, Woburn Post Office, and Norwood Post Office in the MA-RI District of the Atlantic Area. We previously issued interim reports1 to district management for each of these retail units regarding the conditions we identified.
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