2021-02 - Recommendation 07

Review each CNA’s NPA Oversight Protocol for conducting RRAVs and update to improve comparability of data provided and reported to the Commission as follows:
a. Standardize the sampling methodology used by the CNAs and the Commission to test certain key compliance areas during RRAVs such that comparable data is reported to PLIMS for NPA compliance deficiencies.
b. Harmonize the CNAs’ RRAV Checklists and the Commission’s Compliance Review Checklist such that the procedures performed are consistent.
c. Standardize the methodology for aggregating and reporting summarized results of compliance deficiencies for the FY in the End of Year AR&C Analysis.
d. Standardize the documentation the CNAs are required to submit to the Commission for CVR transactions.