Skip to main content
Report File
Date Issued
Submitting OIG
U.S. AbilityOne Commission OIG
Other Participating OIGs
U.S. AbilityOne Commission OIG
Agencies Reviewed/Investigated
Committee for Purchase From People Who Are Blind or Severely Disabled (AbilityOne Program)
Report Number
2021-04
Report Description

The objective of the audit was to assess the reliability, validity, and relevance of the quality control process employed by the Central Nonprofit Agencies (CNAs) and Nonprofit Agencies (NPAs) to correct product deficiencies prior to delivery.

Report Type
Audit
Agency Wide
Yes
Number of Recommendations
3
Questioned Costs
$0
Funds for Better Use
$0
Report updated under NDAA 5274
No

Open Recommendations

This report has 3 open recommendations.
Recommendation Number Significant Recommendation Recommended Questioned Costs Recommended Funds for Better Use Additional Details
BOP-2024-01 No $0 $0

Update the Commission’s compliance policies to incorporate all key elements in the AbilityOne and FAR regulations regarding contract performance which includes product quality. Further, add procedural guidance, including documentation requirements, that is complete and sufficient to implement the policies. Key elements include the following: a. NPA quality systems in place to furnish products that meet Government specificationsunder the contract and correct product deficiencies prior to delivery;b. Reporting of quality complaints including handling of inquiries and disputes; andc. Monitoring and evaluation of NPA compliance with these requirements.

BOP-2024-02 No $0 $0

The Commission should determine and develop written documentation of criteria/metrics, data needed from all stakeholders (i.e., NPAs, CNAs, and Federal customers), reporting tools and/or mechanisms, and procedures needed to monitor, evaluate, and assess NPA compliance withcontract performance requirements including strict adherence to quality standards. This should include documentation of this evaluation and assessment of NPA compliance in PLIMS.

BOP-2024-03 No $0 $0

Develop and implement written procedures that provide Commission requirements and guidelines to CNAs regarding quality control processes they have established to oversee and assist NPAs to ensure successful contract performance and compliance in furnishing a product to the Government. This should include all key elements (e.g., assessment and tracking of quality complaints, types of technical assistance provided to NPAs, documentation requirements, and frequency of interactions with NPAs) and ensure data provided to the Commission is comparable and sufficient to inform their decision-making.

U.S. AbilityOne Commission OIG

United States