The objective of the audit was to determine the extent to which the services provided by third-party organizations align with the terms of existing service agreements.
Open Recommendations
Recommendation Number | Significant Recommendation | Recommended Questioned Costs | Recommended Funds for Better Use | Additional Details | |
---|---|---|---|---|---|
OCS-2024-01 | No | $0 | $0 | ||
Enhance the Commission’s internal controls related to oversight of third-party service providers and implement performance monitoring procedures. These procedures should allow for the effective tracking of the service providers’ actual deliverables against the requirements prescribed in the IAA. | |||||
OCS-2024-02 | No | $0 | $0 | ||
Evaluate third-party service providers’ performance against the milestones and timeline expectations identified in the IAA or SLA. The evaluation mechanisms and tools should incorporate any performance metrics outlined in the IAA or SLA. | |||||
OCS-2024-03 | No | $0 | $0 | ||
Enhance its procedures over the review of, and reconciliation between, the data on the Request for Personnel Action (SF-52) and the Notification of Personnel Action (SF-50) for the same personnel event, to ensure that the Commission detects and addresses discrepancies in a timely manner. | |||||
OCS-2024-04 | No | $0 | $0 | ||
Implement measures to ensure that LC3 Solutions properly completes and processes SF-52s in accordance with the nature of the personnel event. | |||||
OCS-2024-05 | No | $0 | $0 | ||
Implement measures to facilitate closer coordination with GSA CABS to ensure that it processes and approves SF-50s in a timely manner, and that it only makes retroactive approvals based on the conditions described in the OPM GPPA. |