Audit of FTC Redress Program Data Management and Oversight of Contractors

The report summarizes the OIG’s follow-up evaluation of the FTC’s progress on, and effectiveness of, changes that the agency implemented in its Redress Program following the OIG’s March 4, 2020, report Audit of Federal Trade Commission Redress Process Controls. We narrowed our audit objective to focus specifically on the Redress Program’s effectiveness of contractor oversight and program data management.