Complete compliance with and implement the NARA’s electronic records management requirements as they pertain to FOIA records.
Questioned Costs
$0
Funds for Better Use
$0
Recommendation Status
Open
Source UUID
37f38c52-58d6-469a-a036-a76ef2ee8b2b-2.2
Recommendation Number
2.2
Additional Information
ADAMS Accession No: ML24327A156
Agency Response Dated October 9, 2024: The agency is currently integrating FOIA requests into the ServiceNow platform. Once the SeviceNow system is implemented, it will serve as a workflow, tracking and records repository for all FOIA requests.
OIG Analysis: The proposed action meets the intent of this recommendation. The OIG will close this recommendation
upon reviewing documentary support showing implementation of the ServiceNow system as the FOIA request records repository.
Agency Response Dated October 9, 2024: The agency is currently integrating FOIA requests into the ServiceNow platform. Once the SeviceNow system is implemented, it will serve as a workflow, tracking and records repository for all FOIA requests.
OIG Analysis: The proposed action meets the intent of this recommendation. The OIG will close this recommendation
upon reviewing documentary support showing implementation of the ServiceNow system as the FOIA request records repository.
Significant Recommendation
Yes