| D-2026-0025-D000AW-0001-0001.a |
No |
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Rec. 1.a: The DoD recommended that the Defense Health Agency Director finalize and implement guidance that establishes the Defense Health Agencys expectations and roles and responsibilities for access to care, incorporating the Defense Health Agencys new structure and positions and updated practices. If the Defense Health Agency cannot finalize and implement guidance within 90 days of the final report, then it should issue formal interim guidance to the military medical treatment facilities to establish access to care requirements until the Defense Health Agency implements the finalized guidance.
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| D-2026-0025-D000AW-0001-0001.b |
No |
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Rec. 1.b: The DoD recommended that the Defense Health Agency Director perform a comprehensive analysis to determine consistent themes across military medical treatment facilities concerns with the reliability, accuracy, and completeness of data used to monitor and remediate issues with the access to care metrics.
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| D-2026-0025-D000AW-0001-0001.c |
No |
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Rec. 1.c: The DoD recommended that the Defense Health Agency Director designate a centralized location accessible to the defense health networks and military medical treatment facilities personnel that communicate whether data issues are widespread or localized, and the status of resolution.
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| D-2026-0025-D000AW-0001-0001.d |
No |
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Rec. 1.d: The DoD recommended that the Defense Health Agency Director develop and implement a remediation plan to prioritize and fix data issues with the Defense Health Agency Near Real Time dashboard data on access to care.
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| D-2026-0025-D000AW-0001-0001.e |
No |
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Rec. 1.e: The DoD recommended that the Defense Health Agency Director develop and implement a standardized process that collects data identifying why military medical treatment facility personnel left their position.
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| D-2026-0025-D000AW-0001-0001.f |
No |
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Rec. 1.f: The DoD recommended that the Defense Health Agency Director develop and implement a process to analyze and track trends to ensure that the Defense Health Agency has mitigation strategies for common reasons that personnel leave the military medical treatment facilities.
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| D-2026-0025-D000AW-0001-0001.g |
No |
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Rec. 1.g: The DoD recommended that the Defense Health Agency Director perform a comprehensive review of the staffing at military medical treatment facilities outside the continental United States to ensure military medical treatment facilities are authorized the staffing necessary to support the primary care staffing models.
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| D-2026-0025-D000AW-0001-0001.h |
No |
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Rec. 1.h: The DoD recommended that the Defense Health Agency Director expand the provider deduction tool to include tracking of support staff availability to ensure a comprehensive picture of overall clinic availability in meeting access to care standards.
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| D-2026-0025-D000AW-0001-0002.a |
No |
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Rec. 2.a: The DoD recommended that the Defense Health Agency Director in coordination with the Military Departments conduct a workload analysis study in primary care to observe and measure the time that primary care providers spend on supporting the DHA health care and DoD readiness missions.
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| D-2026-0025-D000AW-0001-0002.b |
No |
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Rec. 2.b: The DoD recommended that the Defense Health Agency Director, in coordination with the Military Departments, implement guidance to provide appropriate FTE deductions for collateral duties such as supporting the Exceptional Family Member Program.
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| D-2026-0025-D000AW-0001-0002.c |
No |
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Rec. 2.c: The DoD recommended that the Defense Health Agency Director, in coordination with the Military Departments, develop and implement a plan to balance the workforce, considering the providers reduced FTEs.
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