The OIG recommended the under secretary for benefits modify policies and procedures for full-file loan reviews to include detailed steps for loan specialists to conduct reviews, as well as the risk factors and methodology for loan selection. 9. Update policies and procedures to ensure the borrower is reimbursed for any overcharges identified during regional loan center quality reviews.
Questioned Costs
$0
Funds for Better Use
$0
Recommendation Status
Open
Source UUID
21-01295-149-08
Recommendation Number
08
Significant Recommendation
No