Additional Actions Are Needed to Improve and Secure the Income Verification Express Service Program

Date Issued

Wednesday, March 8, 2023

Submitting OIG

Treasury Inspector General for Tax Administration

Other Participating OIGs

Treasury Inspector General for Tax Administration

Agencies Reviewed/Investigated

Internal Revenue Service

Report Number

2023-45-014

Report Type

Audit

Agency Wide

Yes

Number of Recommendations

Questioned Costs

Funds for Better Use

Open Recommendations

This report has 3 open recommendations.

Recommendation Number	Significant Recommendation	Recommended Questioned Costs	Recommended Funds for Better Use
7	No	$0	$0
The Chief Information Officer should ensure that the business transcript request capability is implemented as soon after the January 2023 legislative deadline as possible.
8	No	$0	$0
Complete a usage study and document a decision regarding if the IRS will mandate that participants use the TFA IVES system.
13	No	$0	$0
The Commissioner, Wage and Investment Division, should develop a process to ensure that transcript requests for victims of identity theft are not processed erroneously. These processes should include systemic tools to prevent employees from processing the requests. In addition, the processes should continually identify and address tax examiners processing the transcript requests erroneously.