Analysis of Historical Mail Volume Trends

Market Dominant mail — a category consisting primarily of First-Class Mail, Marketing Mail, and Periodicals — is the Postal Service’s largest source of funding, contributing 53 percent of the agency’s revenue in fiscal year (FY) 2023. Since 2006, however, mail volume has been in decline. The key factor driving ongoing decline in mail volume is “electronic diversion,” a term referring to the replacement of physical mail with electronic alternatives, such as the Internet, email, texting, and social media. This paper examines Market Dominant mail volume from FYs 2008 through 2023, presenting historical volume trends across classes of mail and describing key factors influencing these trends.