Submitting OIG:
Report Description:
We conducted extensive research and employed scenario planning to understand what the needs and expectations of future customers of the U.S. Postal Service might be, and how the Postal Service could effectively meet those changing needs. The project involved studying projections for more than 80 social, technological, and industrial trends; reviewing hundreds of articles; and interviewing numerous experts. Results include key insights related to future customer needs and potential Postal Service opportunities. This white paper notes that the Postal Service is uniquely positioned to strategically grow in both core and adjunct products and services.
Date Issued:
Monday, September 29, 2014
Agency Reviewed / Investigated:
Submitting OIG-Specific Report Number:
RARC-WP-14-014
Location(s):
United States
Type of Report:
Other
View Document:
Attachment | Size |
---|---|
rarc-wp-14-014_0.pdf | 6.71 MB |
Additional Details Link: