Report File
Date Issued
Submitting OIG
U.S. Postal Service OIG
Other Participating OIGs
U.S. Postal Service OIG
Agencies Reviewed/Investigated
U.S. Postal Service
Report Number
RARC-WP-16-007
Report Description
While post offices sold $21 billion worth of money orders in fiscal year 2015, money order sales have plunged 60 percent from their peak in 2000.About 1,200 high volume post offices grew money order sales by at least 10 percent in the past 3 years, showing that improving sales is achievable. Selling money orders through digital channels could have significant benefits for customers, and the Postal Service could assign a strategic manager to help modernize and stabilize this important product.
Report Type
Other
Additional Details
