Report File
Date Issued
Submitting OIG
U.S. Postal Service OIG
Other Participating OIGs
U.S. Postal Service OIG
Agencies Reviewed/Investigated
U.S. Postal Service
Report Number
MS-AR-18-002
Report Description
Our objective was to assess Function 4 operational efficiency in the Suncoast District. USPS financial systems track customer service operations as Function 4 operations. Function 4 includes customer service activities of employees at post offices, stations, and branches involved in distribution of mail, retail window, and miscellaneous administrative operations. Hurricane Irma hit Florida in September 2017, impacting Postal Service operations, including those in the Suncoast District. As a result of this storm, we suspended our audit work and did not conduct site visits and observations at six of the 12 post offices selected, limiting our audit scope to the work that was conducted prior to the hurricane.
Report Type
Audit
Location
Tampa, FL
United States
Number of Recommendations
3
Questioned Costs
$726,532
Funds for Better Use
$0
