Flexibility at Work: Human Resource Strategies to Help the Postal Service

Increasingly, companies large and small are moving toward flexible workforce policies, which allow employees, among other things, to adjust their work schedules to their personal lives as much as possible. In general, the strategic value of such policies is that they help employees establish a healthy work-life balance, which can yield benefits all around. Research we conducted and have chronicled in this white paper shows that the U.S. Postal Service could similarly benefit by attracting and retaining high-quality employees through adoption of flexible workforce policies.