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The Bureau could reduce costs by combining ADR Centers into one facility, while still offering the same services.

Report Details

Report Description: 
PERD’s primary objective was to assess the Bureau of Senior Services’ response to a January 2014 PERD report recommendation to consolidate 10 ADR Centers into 1 ADR Center. One ADR Center, operated by the Bureau from its administrative office in Charleston, would free an additional $225,000 to $305,000 in lottery funds annually for other services the Legislature deems beneficial to citizens of the state (W. Va. Code §29-22-18). Reducing the number of ADR Centers to one does not reduce the State’s capacity to streamline access to the service that is primarily supplied via the telephone.
Short / Alternative Report Title: 
Senior Services, Bureau of  
Agency Reviewed / Investigated: 
Submitting OIG-Specific Report Number: 
PE 21-12-646  
Component, if applicable: 
WV-Senior Services
Charleston, WV
United States
Type of Report: 
Questioned Costs: 
Funds for Better Use: 
Number of Recommendations: 

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