Oversight Review of the Office of the Chief Security Officer, Internal Security Division

The Internal Security Division needs to improve standardized guidance for investigative operations, requirements for evidence and firearms, accountability for law enforcement sensitive equipment, case file management, reports, and documentation, and compliance with the Department of Homeland Security’s Management Directive 0810.1. We recommended the Office of the Chief Security Officer, Internal Security Division develop policies and procedures applicable to current mission standards, improve processes and procedures for documenting and storing evidence, enforce policies and procedures for weapons, and establish protocols for documenting investigative activities. We made 20 recommendations that will improve the Internal Security Division’s operations. OCSO concurred with all 20 recommendations.