The OIG was interested in examining the views of career and non-career postal workers — temporary employees who do not receive the same benefits as career employees — regarding the Postal Service as an employer. The OIG analyzed ratings and reviews from current and former postal workers on popular job-related websites, as well as results from official USPS internal surveys and data. Like those of comparable organizations, USPS’s ratings have stayed the same or declined over the past six years. The OIG found that, for example, career employees on Glassdoor rated the Postal Service more favorably than non-career employees did for each of the years between FY 2016 and FY 2021. Among non-career employees, low ratings (1 or 2 stars out of a possible 5) outnumbered high ratings (4 or 5 stars) every year. In addition, non-career employees indicated they were less likely to recommend the Postal Service as an employer compared to career employees for each of the past six fiscal years.
Friday, October 8, 2021
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Inspection / Evaluation
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