Springfield, MO, Processing and Distribution Center Grievances

Our objective was to review and assess grievances paid from October 1, 2017, through March 31, 2021, at the Springfield, MO, Processing and Distribution Center (P&DC). The Postal Service defines a grievance as a dispute, difference, or disagreement between parties or a complaint lodged by a party regarding wages, hours, or conditions of employment. A grievance includes, but is not limited to, an employee or union complaint involving the interpretation or application of or compliance with a collective bargaining agreement or any local memorandum of understanding not in conflict with the agreements. Monetary payments to employees are commonly used to resolve grievances.