Service Performance of the New Sorting and Delivery Center in Binghamton, NY

Submitting OIG:

Report Description:

This report presents the results of our audit of Service Performance of the New Sorting and Delivery Center in Binghamton, NY.

Short / Alternative Report Title:

Service Performance of the New S&DC in Binghamton, NY

Date Issued:

Thursday, July 25, 2024

Agency Reviewed / Investigated:

Submitting OIG-Specific Report Number:

24-069-R24

Location(s):

Agency-Wide

Type of Report:

Audit

Questioned Costs:

Funds for Better Use:

Number of Recommendations:

Report updated under NDAA 5274:

View Document:

Attachment	Size
24-069-R24.pdf	4.87 MB

Related Open Recommendations

Recommendation Number	Recommendation Status	Significant Recommendation
1	Open	Yes
Share Binghamton, NY, Sorting and Delivery Center (S&DC) successes and continue to equip future S&DCs with the machines and tools necessary before converting. Additionally, determine the feasibility of making incremental changes when deploying future S&DCs.
2	Open	Yes
Direct local management to properly oversee carriers and clerk functions. Also identify the cause of inaccurate distribution of mail and develop a corrective action plan.
3	Open	Yes
Direct local management to regularly communicate to carriers the importance of providing accurate details on Postal Service form 3849.

Recommendation Number

Recommendation Status

Significant Recommendation

Additional Details

Open

Yes

Open

Yes

Open

Yes