Seamless Acceptance Mail Quality Processes

Seamless Acceptance automates the entry and verification of commercial mailings by leveraging electronic mailing documentation (eDoc). The eDoc contains detailed information on the mailing, and the Intelligent Mail barcode on pallets, trays, sacks, and mailpieces. Commercial mailings receive workshare discounts for types of mail preparation or mail processing activities (for example, presorting, prebarcoding, and transporting) normally performed by the Postal Service. Seamless Acceptance uses census and sampling verification to validate proper mail preparation for the discounts claimed and postage paid by mailers. The U.S. Postal Service regularly provides feedback to mailers on errors identified and assessments when errors exceed established thresholds. As of July 2021, there were 1,840 participants. Our objective was to evaluate the use of Seamless Acceptance to assess mail quality and mail errors.