Refunds of Permit Postage and Fees – Ranson, WV Post Office

OIG data analytics identified the Ranson, WV, Post Office as having $36,694 recorded to account identifier code (AIC) 528, Refund Permit Postage and Fees, from October 1, 2019 to September 30, 2020. This amount represented 81 percent of the district’s $45,157 refunds for permit postage and fees for this time frame. In addition, we identified the unit had several months with little or no refund activity and four months with unusually high refund amounts for the period October 1, 2019, through March 31, 2021. Our objective was to determine whether Ranson, WV, Post Office employees properly issued, supported, and processed postage affixed BRM refunds.