Submitting OIG:
Report Description:
To determine delivery windows and expected arrival times, the Postal Service has specific service standards. These standards may seem like simple ranges of days, but behind them is a complex system that accounts for factors about each mailpiece, such as the type of mail it is and where and when it is entered into the postal network. In this report, the OIG provides an overview of how service standards for the delivery of mail and packages are established and defined, service performance is measured, and standards are revised.
Date Issued:
Thursday, September 2, 2021
Agency Reviewed / Investigated:
Submitting OIG-Specific Report Number:
RISC-WP-21-008
Location(s):
Agency-Wide
Type of Report:
Inspection / Evaluation
Questioned Costs:
$0
Funds for Better Use:
$0
Number of Recommendations:
0
View Document:
| Attachment | Size |
|---|---|
 RISC-WP-21-008.pdf | 2.32 MB |