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Report File
Date Issued
Submitting OIG
U.S. Postal Service OIG
Other Participating OIGs
U.S. Postal Service OIG
Agencies Reviewed/Investigated
U.S. Postal Service
Report Number
21-204-R21
Report Description

Account Identifier Code (AIC) 553, Refund Postage and Fees, is used to record refunds of customers postage and fees paid for special services not received. OIG data analytics identified the Norristown Tri‑County Post Office had about $266,790 recorded to AIC 553 from January 1, 2020, to December 31, 2020, the highest in the nation. For fiscal year (FY) 2020, the total was $248,298 — 48 percent of the total for the DE-PA2 district. For FYs 2018 and 2019, the totals for AIC 553 were only $691 and $967 (0.53 percent and 0.58 percent of the district total), respectively.The objective of this audit was to determine whether postage and fee refunds are valid and properly supported and processed at the Norristown Tri‑County Post Office.

Report Type
Audit
Location

Norristown, PA
United States

Number of Recommendations
3
Questioned Costs
$0
Funds for Better Use
$0

U.S. Postal Service OIG

United States