Submitting OIG:
Report Description:
Account Identifier Code (AIC) 553, Refund Postage and Fees, is used to record refunds of customers postage and fees paid for special services not received. OIG data analytics identified the Norristown Tri‑County Post Office had about $266,790 recorded to AIC 553 from January 1, 2020, to December 31, 2020, the highest in the nation. For fiscal year (FY) 2020, the total was $248,298 — 48 percent of the total for the DE-PA2 district. For FYs 2018 and 2019, the totals for AIC 553 were only $691 and $967 (0.53 percent and 0.58 percent of the district total), respectively.
The objective of this audit was to determine whether postage and fee refunds are valid and properly supported and processed at the Norristown Tri‑County Post Office.
Date Issued:
Monday, August 30, 2021
Agency Reviewed / Investigated:
Submitting OIG-Specific Report Number:
21-204-R21
Location(s):
Norristown, PA
United StatesType of Report:
Audit
Questioned Costs:
$0
Funds for Better Use:
$0
Number of Recommendations:
3
View Document:
Attachment | Size |
---|---|
21-204-R21.pdf | 1.64 MB |