Postage, Fees, and Meter Revenue Refunds – Ft. Lauderdale, FL, Main Post Office

OIG data analytics identified that the Ft. Lauderdale Main Post Office had issued $126,196 in refunds for spoiled/unused postage meter stamps and customers postage and fees paid for special services from February 1, 2020, to January 1, 2021. The Ft. Lauderdale Main Post Office was the ninth largest in the nation for refunds in these categories. The objective of this audit was to determine whether postage, fees, and meter revenue refunds are valid and properly supported and processed at the Ft. Lauderdale Main Post Office.