Due to the COVID-19 pandemic and the November 2020 general election, the Postal Service’s Cleveland Processing and Distribution Center (P&DC) experienced earlier than normal Peak Season mail, including package volume. This management alert responds to media and mailer concerns indicating that drivers experienced excessive wait times for drop shipments at the Cleveland P&DC. Our objective was to assess the efficiency of processing drop shipments at the Cleveland P&DC in the Northern Ohio District.
Wednesday, March 10, 2021
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Cleveland, OHUnited States
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