This report presents a summary of the results of our self-initiated audit assessing mail delivery, customer service, and property conditions at three select delivery units in the New Jersey Region of the Atlantic Area. These delivery units included the Belleville Annex in Belleville, the Kearny Main Post Office (MPO) in Kearny, and the Union Post Office in Union. We judgmentally selected these delivery units based on the number of Stop the- Clock (STC) scans occurring at the delivery unit, rather than at the customer’s point of delivery, and indicators for undelivered mail
Newark, NJ
United States