International Mail Service Suspension Operations

The U.S. Postal Service processes international mail to more than 180 countries throughout the world. The Postal Service encounters situations where mail service to foreign countries must be suspended due to lack of transportation, COVID-19 concerns, or other unrelated disruptions. Our objective was to evaluate the Postal Service’s international mail service suspension-related operations. We reviewed applicable policies and procedures and observed operations at the four Postal Service International Service Centers.