Report File
Date Issued
Submitting OIG
U.S. Postal Service OIG
Other Participating OIGs
U.S. Postal Service OIG
Agencies Reviewed/Investigated
U.S. Postal Service
Report Number
RISC-WP-21-006
Report Description
Over the past 20 years, digital diversion of communication, growth in ecommerce, changing customer needs and expectations, and new sources of competition have transformed the mail and parcel industry. In this white paper, the OIG researched public and private organizations with similarities to the Postal Service that managed to adapt and succeed in other disrupted markets. We highlighted specific insights from these case studies that can be informative for the Postal Service as it sets its strategies for the future.
Report Type
Inspection / Evaluation
Agency Wide
Yes
Number of Recommendations
0
Questioned Costs
$0
Funds for Better Use
$0
