Submitting OIG:
Report Description:
This interim report presents the results of our self-initiated audit of mail delivery, customer service, and property conditions at the Elmwood Branch in New Orleans, LA (Project Number 22-113-4). The Elmwood Branch is in the Louisiana District of the Southern Area and services ZIP Codes 70121 and 70123. These ZIP Codes serve about 38,472 people in an urban area. This delivery unit has 37 city routes. We judgmentally selected the Elmwood Branch based on the number of Customer 360 inquiries, Informed Delivery contacts, undelivered route information, and stop-the-clock scans performed at the unit.
Our objective was to evaluate mail delivery, customer service, and property conditions at the Elmwood Branch in New Orleans, LA.
Date Issued:
Thursday, August 17, 2023
Agency Reviewed / Investigated:
Submitting OIG-Specific Report Number:
23-113-4-R23
Location(s):
Agency-Wide
Type of Report:
Audit
Questioned Costs:
$0
Funds for Better Use:
$0
Number of Recommendations:
0
Report updated under NDAA 5274:
No
View Document:
| Attachment | Size |
|---|---|
 23-113-4-R23.pdf | 1.89 MB |