This report presents the results of our self-initiated audit of Efficiency of Operations at the Columbus Processing and Distribution Center (P&DC) in Columbus, OH (Project Number 22-041). We conducted this audit to provide U.S. Postal Service management with timely information on operational risks at this P&DC. We judgmentally selected the Columbus P&DC based on a review of overtime, penalty overtime, cancelled trips, late trips, extra trips by Postal Vehicle Service (PVS) and Highway Contract Route (HCR) drivers, and overall scanning performance. The Columbus P&DC is in the Lakeshores Division and processes letters, flats, and parcels; and it services multiple 3-digit ZIP Codes in urban and rural communities.
Friday, March 25, 2022
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