We analyzed delayed mail volumes from mail processing facilities nationwide and found that the North Houston, TX, Processing and Distribution Center (P&DC) reported the most delayed mail in the nation from January 1 to December 31, 2020. However, the North Houston P&DC also processed4 the most mail in the country during that timeframe. Our objective was to determine the cause of delayed mail at the North Houston P&DC.
Tuesday, April 13, 2021
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Submitting OIG-Specific Report Number:
North Houston, TXUnited States
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