Organizational Effectiveness – Transmission Planning and Projects

Submitting OIG:

Report Description:

The Office of the Inspector General conducted a review of Transmission Planning and Projects (TPP) organization to identify factors that could impact TPP’s organizational effectiveness. During interviews, TPP personnel revealed positive interactions with team members and business partners provided positive feedback on TPP. However, we identified issues that could negatively impact TPP’s effectiveness, if not addressed. These issues include (1) engagement risks, (2) insufficient resources, (3) system risks related to an ineffective estimating and material processing system and the inadequacy of customer relationship management systems, and (4) needed improvements with business partner support.

Date Issued:

Friday, May 12, 2023

Agency Reviewed / Investigated:

Tennessee Valley Authority

Submitting OIG-Specific Report Number:

2022-17373

Location(s):

Agency-Wide

Type of Report:

Inspection / Evaluation

Questioned Costs:

Funds for Better Use:

Number of Recommendations:

View Document:

Attachment	Size
2022-17373.pdf	1.42 MB

Related Open Recommendations

Recommendation Number	Recommendation Status	Significant Recommendation
1	Open	No
We recommend the Vice President, Transmission Planning and Projects, address the engagement risks related to some management in two groups, interactions between Transmission Planning and Projects departments, and telework.
2	Open	Yes
We recommend the Vice President, Transmission Planning and Projects, address resources in Transmission Planning and Projects by evaluating current staffing levels and the impacts of rotations and turnover on workload.
3	Open	No
We recommend the Vice President, Transmission Planning and Projects, address the concerns related to the estimating and material processing application and with customer relationship management systems.
4	Open	No
We recommend the Vice President, Transmission Planning and Projects, address the concerns with business partner support.

Recommendation Number

Recommendation Status

Significant Recommendation

Additional Details

Open

We recommend the Vice President, Transmission Planning and Projects, address the engagement risks related to some management in two groups, interactions between Transmission Planning and Projects departments, and telework.

Open

Yes

We recommend the Vice President, Transmission Planning and Projects, address resources in Transmission Planning and Projects by evaluating current staffing levels and the impacts of rotations and turnover on workload.

Open

We recommend the Vice President, Transmission Planning and Projects, address the concerns related to the estimating and material processing application and with customer relationship management systems.

Open