Organizational Effectiveness – TVA Police & Emergency Management

Submitting OIG:

Report Description:

The Office of the Inspector General conducted a review of TVA Police and Emergency Management’s (TVAP&EM) organization to identify factors that could impact TVAP&EM’s organizational effectiveness. During interviews, TVAP&EM personnel revealed positive interactions within and outside TVAP&EM. However, we identified issues that have, or could, affect accomplishment of the TVAP&EM mission, if not addressed. These issues included (1) engagement risks, (2) employee concerns related to inconsistent practices within the organization, (3) risks related to TVAP&EM’s mobile software tool, and (4) risks to personnel security. We also identified an opportunity to strengthen risk assessment within TVAP&EM.

Date Issued:

Thursday, May 25, 2023

Agency Reviewed / Investigated:

Tennessee Valley Authority

Submitting OIG-Specific Report Number:

2022-17371

Location(s):

Agency-Wide

Type of Report:

Inspection / Evaluation

Questioned Costs:

Funds for Better Use:

Number of Recommendations:

View Document:

Attachment	Size
2022-17371.pdf	1.45 MB

Recommendation Number	Recommendation Status	Significant Recommendation
1	Open	Yes
We recommend the Director, TVA Police and Emergency Management, address the engagement risks related to communication, trust, accountability, and recognition with certain TVA Police and Emergency Management managers.
2	Open	Yes
We recommend the Director, TVA Police and Emergency Management, address inconsistent practices by addressing the perceptions related to organizational focus, where applicable.
3	Open	Yes
We recommend the Director, TVA Police and Emergency Management, address inconsistent practices by clarifying law enforcement responsibilities, jurisdiction, and authority and communicate this to TVA Police and Emergency Management personnel.
4	Open	No
We recommend the Director, TVA Police and Emergency Management, address inconsistent practices by communicating the expectations for documenting security-related incidents.
5	Open	Yes
We recommend the Director, TVA Police and Emergency Management, address inconsistent practices by collaborating with Human Resources and Communications Talent and Culture personnel to address inconsistencies in hiring practices and to clarify performance management expectations, including establishing goals unique to the individual.
6	Open	No
We recommend the Director, TVA Police and Emergency Management, address inconsistent practices by communicating the expectations for employees to be considered for a rotational position and confirming those filling rotational positions are doing so for reasons consistent with Human Resources and Communications guidance.
7	Open	No
We recommend the Director, TVA Police and Emergency Management, address inconsistent practices by developing guidelines for the progression plan program that includes addressing expectations for training and the application of waivers.
8	Open	No
We recommend the Director, TVA Police and Emergency Management, address the security and operational issues identified related to the mobile software and use of personal devices such as cell phones.
9	Open	Yes
We recommend the Director, TVA Police and Emergency Management, collaborate with Human Resources and Communications personnel to obtain employment verification in a timely manner and revoke access for those employees whose verification has not been completed within the required time frame.
10	Open	Yes
We recommend the Director, TVA Police and Emergency Management, implement controls to eliminate potential conflicts of interest when adjudicating cases.

Recommendation Number

Recommendation Status

Significant Recommendation

Additional Details

Open

Yes

We recommend the Director, TVA Police and Emergency Management, address the engagement risks related to communication, trust, accountability, and recognition with certain TVA Police and Emergency Management managers.

Open

Yes

We recommend the Director, TVA Police and Emergency Management, address inconsistent practices by addressing the perceptions related to organizational focus, where applicable.

Open

Yes